Support

Yes! All core features — water tracking, sleep tracking, step counter, fasting timer, calorie logging, workouts, and home screen widgets — are completely free, forever. The free version is supported by ads from Google AdMob. Upgrading to Tawazon Pro ($4.99/mo or $39.99/yr) removes all ads and unlocks monthly/yearly reports, trend charts, advanced statistics, and priority support.

The step counter reads data from Apple HealthKit. Please check the following: (1) Go to iOS Settings → Privacy & Security → Health → Tawazon and make sure 'Steps' is enabled. (2) Make sure Apple Health is enabled on your device. (3) If you have a different fitness app tracking steps, ensure its data is synced to Apple Health. Pull down on the app's home screen to refresh data manually.

To add Tawazon widgets: (1) Long-press on an empty area of your iPhone home screen until apps start jiggling. (2) Tap the '+' button in the top-left corner. (3) Search for 'Tawazon' in the widget gallery. (4) Choose your preferred widget size (small, medium, or large) and tap 'Add Widget'. You can add multiple widgets for different trackers. Requires iOS 16 or later.

To cancel your Tawazon Pro subscription: (1) Open the App Store on your iPhone. (2) Tap your profile photo in the top right. (3) Tap 'Subscriptions'. (4) Find 'Tawazon Pro' and tap it. (5) Tap 'Cancel Subscription'. Your access to Pro features will continue until the end of your current billing period. We do not process refunds directly — please contact Apple at reportaproblem.apple.com for refund requests.

Tawazon stores your data locally on your device. If you have iCloud enabled (Settings → [Your Name] → iCloud → Tawazon is ON), your data may be restored automatically after reinstalling. If iCloud was not enabled, unfortunately we cannot recover locally stored data that was deleted with the app. Going forward, we recommend enabling iCloud backup. To enable: iOS Settings → [Your Name] → iCloud → enable Tawazon.

Yes! All tracking features work completely offline. You can log water, record sleep, start fasting timers, and log calories without any internet connection. The only features that require internet are: (1) Ad display in the free version, and (2) iCloud sync when available. Your data is never dependent on our servers.

Tawazon automatically follows your iPhone's system language. If your iPhone is set to Arabic, the app will appear in Arabic with full right-to-left (RTL) support. To change: iOS Settings → General → Language & Region → iPhone Language → Arabic. Alternatively, you can change the language for Tawazon specifically in iOS Settings → Tawazon → Language.

Tawazon requires iOS 16.0 or later. It is optimized for iPhone and runs on all iPhone models from iPhone 8 onwards. The home screen widgets, Live Activities, and lock screen complications require iOS 16+. HealthKit integration requires iOS 16+ with Apple Health enabled. iPad is not officially supported but the app runs in compatibility mode.